Resources
Printing FAQs and File Prep Guide
Answers to the questions we hear most, plus tips for sending files that print right the first time.
File preparation
Not sure your files are ready? Send them to us and we'll review them for free. We'll tell you if anything needs adjusting.
Files we accept
PDF (preferred), Adobe InDesign, Adobe Illustrator, Microsoft Word (simple layouts only), Microsoft Powerpoint, Google Docs, and JPEG or PNG images.
To send files, email them to jfry@bcamsc.org.
Tips for print-ready files
- Embed all fonts or convert text to outlines.
- Add 0.125" bleed if your design runs to the edge.
- Use CMYK color, not RGB.
- Use images at 300 dpi or higher.
- Include crop marks if applicable.
- Send all linked files with InDesign documents.
Frequently asked questions
How do I get a quote?
Use our online form, call (269) 213-3900, or email jfry@bcamsc.org with your project details. We reply within 1-2 business days.
Do you check my files and proofs?
Yes. We check your files for common print problems and flag what we find, and we’ll provide a proof for your approval before we print. Please review it carefully, because the approved proof is what we print, and changes after that mean a new run.
How long does printing take?
Many small or rush jobs can be turned around same or next day, and standard turnaround is 3-5 days. Larger or bound projects, like manuals and workbooks, take more time. Tell us your deadline and we will give you a realistic date.
How do you work with nonprofits, schools, and churches on budget?
We are a nonprofit ourselves, so we understand the importance of being mindful with spending. We work with schools, nonprofits, and churches to find options that fit your budget. Tell us your budget when you request a quote, and we’ll help you get the most from it.
Do you offer design services?
Yes, from simple formatting to complete custom design. Design fees are separate from printing, and we will quote them up front.
What paper do you offer?
A wide range, from standard 20# copy paper to heavy cardstock. Text weights include 20#, 24#, and 28# in white and colors. Cover stock includes 65#, 80#, and 100#. We offer gloss, matte, and uncoated finishes, plus specialty papers for specific projects.
Can you print on my letterhead or pre-printed forms?
Yes. We can print on customer-supplied paper, including letterhead, envelopes, and specialty stock.
Do you print in color?
Yes, in full color and black and white. Color pricing depends on the project, so request a quote.
Can you handle personalized printing?
Yes. We can personalize pieces with names, addresses, numbers, or custom information.
How large an order can you handle?
We regularly print anywhere from 25 pieces to 10,000 or more. Volume pricing is available for larger quantities.
Can you mail my printed materials?
Yes. We handle USPS bulk mail, Every Door Direct Mail, addressing, sorting, and delivery to USPS.
How do I pay?
Payment by cash or check is due at time of service. Invoicing is available for organizations and businesses.
Do you deliver?
Yes. Local delivery in Battle Creek and surrounding areas. Shipping available on request.
What if there's a problem with my order?
Tell us right away. If the problem is on our end, such as a printing, cutting, or binding error, we'll make it right. We print what you approve, so please check your proof carefully before you sign off. If something in the file or approved proof needs to change after printing, we'll tell you the options and the cost before we reprint.
Didn't find your answer? Call (269) 213-3900 or email jfry@bcamsc.org.